Troubleshooting- Why Are My Videos Not Playing in Photos App-

Why won’t my videos play in photos?

Have you ever tried to watch a video in the Photos app on your iPhone or iPad, only to find that it won’t play? This can be a frustrating experience, especially if you were looking forward to reliving a cherished moment. In this article, we will explore the reasons behind this issue and provide some possible solutions to help you get your videos playing again in the Photos app.

Common Reasons for Videos Not Playing in Photos

There are several reasons why your videos might not be playing in the Photos app. Here are some of the most common causes:

1. Unsupported File Format: The Photos app supports various video formats, such as MOV, MP4, and M4V. If your video file is in an unsupported format, the app will not be able to play it.

2. Corrupted Video File: A corrupted video file can prevent it from playing in the Photos app. This can happen due to various reasons, such as incomplete downloads, file transfer errors, or hardware malfunctions.

3. Outdated iOS or iPadOS: An outdated operating system on your device may cause compatibility issues with the Photos app. Make sure your device is running the latest version of iOS or iPadOS to ensure optimal performance.

4. Storage Space: If your device’s storage is almost full, it may affect the performance of the Photos app, including the ability to play videos. Free up some space to see if this resolves the issue.

Solutions to Fix Videos Not Playing in Photos

Now that we have identified some of the common reasons behind the issue, let’s explore some solutions to help you get your videos playing again:

1. Convert the Video Format: If your video is in an unsupported format, try converting it to a compatible format like MOV, MP4, or M4V using a video converter tool. Once the conversion is complete, import the video into the Photos app.

2. Check for Corrupted Files: Use a third-party tool to scan and repair corrupted video files. If the tool identifies any corrupted files, follow the instructions to fix them.

3. Update Your iOS or iPadOS: Ensure your device is running the latest version of iOS or iPadOS. Go to Settings > General > Software Update to check for any available updates.

4. Free Up Storage Space: Delete unnecessary files or apps to free up storage space on your device. This can help improve the performance of the Photos app and ensure that videos play without issues.

5. Reinstall the Photos App: If the issue persists, try reinstalling the Photos app from the App Store. This can help resolve any temporary glitches that may be causing the problem.

6. Contact Apple Support: If none of the above solutions work, it’s best to contact Apple Support for further assistance. They can help you diagnose the issue and provide a more tailored solution.

By following these steps, you should be able to resolve the issue of videos not playing in the Photos app on your iPhone or iPad. Happy viewing!